On & Off-Site Training & Consulting
It’s difficult to replace actually seeing and meeting staff and witnessing and
measuring the physical layout of each location. Conversations with key
staffing are a significant advantage over off-site planned communication.
Both on-site and off can be effective. On-site reduces the time required to
comprehend root causes & problems. Training classes can be delivered to
your staff on or off-site. See the listing of training classes available.
Tailored customer-specific training is also available.
Contact me for more information.
Business
Planning
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Sales Strategy
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Gross Profit Planning
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Exception Management
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Management-System Analysis-
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Bonus Plans With Profit Containment
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Team Hourly & Flat Rate Pay Plans (Our Specialty)
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Job Descriptions
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"NewHybrid" Repair-Plan Manager
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Employee Handbook
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Employee Reviews
Front
Office
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DRP Management
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Documentation &. File Management
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CSI Communication: Verbal, Written, Web-Based
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Estimating & Appraisal Process
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Sales Technique, Conversion, Tracking
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1100 Missed Operation
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Estimating [Checklist]
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Non Verbal Release Meetings
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Job Costing
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New Customer / Vehicle Check-in Process
(Implementing Repair Plan Managers)
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Sustainable Repair Planning
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Pre-Delivery
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Close Process
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KPI Performance Management
Parts Management
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Parts Area Organization
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Parts role in Sustainable Repair Planning
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New Job descriptions
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SOP Driven Performance
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Vendor Selection
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Parts Order Process Accountability
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Web Part Sourcing
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SOP Check-in Process
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In-House Inventory System
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PartTransportation
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Supplemental Billing
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Return for Credit
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Communication, Scheduling,
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Technician, Vendor
Production Management
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Assigning Acountability
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Triage Production Planning
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Repair Planning
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Visual Daily Production Planner
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Hourly / Flat Rate
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Incentive Compensation Plans
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Lean Work Place Organization
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Production Scheduling
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Department Tracking
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Efficiency Management
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Shop-Wide Communication & Goal Setting
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Lean Process Improvement
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Eliminating Waste & Unapplied Labor
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Verified Quality Step Inspections